NWR thanks locals for support
Namibia Wildlife Resorts (NWR) says the support it received from Namibians in December was crucial in increasing its occupancy numbers during this period.
According to NWR domestic visitors were to thank for good occupancy at its resorts, with Popa Falls, Hardap, Gross Barmen and Waterberg Resort having been fully booked for the Christmas weekend. Torra Bay and Sesriem Camp had 100% occupancy during the whole of December.
NWR spokesperson Mufaro Nesongano says this proved once again that domestic travellers see value in exploring their country.
He says while many people returned to work this week, some opted to take their summer holidays in January, as most tourism establishments are still offering special incentives.
Nesongano says NWR offered a 60% discount at some of its less-visited establishments during December. The special offer continues until the end of January.
“It should be noted that there were a few hiccups that some of our clients experienced of which we have taken note and will address in due course. It is for this reason that we implore our clients to not write us off as we would want them to give us another opportunity during the coming months as we aim to run various specials that they will find appealing,” says NWR chief marketing officer Epson Kasuto.
He says it has become a trend for dissatisfied customers to complain on social media platforms.
“We welcome this approach, though at the same time we want to urge them that addressing any challenges that they may face with any of our team members on the spot will yield better results. Lastly, I want to emphasise that this is a Namibian company and its interest should be protected by all of us,” he says.
STAFF REPORTER
According to NWR domestic visitors were to thank for good occupancy at its resorts, with Popa Falls, Hardap, Gross Barmen and Waterberg Resort having been fully booked for the Christmas weekend. Torra Bay and Sesriem Camp had 100% occupancy during the whole of December.
NWR spokesperson Mufaro Nesongano says this proved once again that domestic travellers see value in exploring their country.
He says while many people returned to work this week, some opted to take their summer holidays in January, as most tourism establishments are still offering special incentives.
Nesongano says NWR offered a 60% discount at some of its less-visited establishments during December. The special offer continues until the end of January.
“It should be noted that there were a few hiccups that some of our clients experienced of which we have taken note and will address in due course. It is for this reason that we implore our clients to not write us off as we would want them to give us another opportunity during the coming months as we aim to run various specials that they will find appealing,” says NWR chief marketing officer Epson Kasuto.
He says it has become a trend for dissatisfied customers to complain on social media platforms.
“We welcome this approach, though at the same time we want to urge them that addressing any challenges that they may face with any of our team members on the spot will yield better results. Lastly, I want to emphasise that this is a Namibian company and its interest should be protected by all of us,” he says.
STAFF REPORTER
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