FNB Namibia implements serious savings for seniors
FNB Namibia clients who are 55 years or older and who take up or already have a senior lifestyle account at the bank will from 1 July no longer have to pay any monthly fees or keep a minimum deposit in their accounts to benefit from a number of free transactions.
Announcing the changes, FNB Namibia retail banking CEO Nangula Kauluma stressed that the financial institution does not cross-subsidise products. The income FNB Namibia has to forego to pass the new savings on to senior clients will therefore not be recovered from increased fees from other products.
Last year, FNB Namibia waived about N$30 million in transactional fees through savings. “As a bank, FNB Namibia is very serious about doing what matters and adding value for all clients, including continually looking for ways to make banking easier, safer and more convenient. In the current economy, every customer should be looking at prudent money management, and right now, FNB believes that the FNB senior lifestyle account is how we can best help our mature customers,” she said.
New value proposition
In line with global trends, as well as FNB Namibia’s strategy of innovation and process optimisation, the current fees and charges relative to their lifestyle account for seniors have been revised to deliver a compelling new value proposition for senior account holders.
Yeoman Hamilton, the head of FNB Namibia’s transactional product house, said: “For our existing senior lifestyle account holders, as of 1 July, monthly fees will be removed and no minimum deposit is required for them to have the benefit of several free transactions in the senior package. They will also have access to free funeral cover of N$2 500, access to a free linked savings pocket with competitive interest rates, access to senior investment accounts as well as access to fiduciary and insurance products and services".
FNB Namibia aims for efficiencies in processes to be able to deliver better fee structures into the market, he added.
Banks typically review pricing annually. This is the fifth year in a row that FNB Namibia leads with price reductions, while still retaining their first-in-market cashback rewards offering for savvy banking behaviour.
Announcing the changes, FNB Namibia retail banking CEO Nangula Kauluma stressed that the financial institution does not cross-subsidise products. The income FNB Namibia has to forego to pass the new savings on to senior clients will therefore not be recovered from increased fees from other products.
Last year, FNB Namibia waived about N$30 million in transactional fees through savings. “As a bank, FNB Namibia is very serious about doing what matters and adding value for all clients, including continually looking for ways to make banking easier, safer and more convenient. In the current economy, every customer should be looking at prudent money management, and right now, FNB believes that the FNB senior lifestyle account is how we can best help our mature customers,” she said.
New value proposition
In line with global trends, as well as FNB Namibia’s strategy of innovation and process optimisation, the current fees and charges relative to their lifestyle account for seniors have been revised to deliver a compelling new value proposition for senior account holders.
Yeoman Hamilton, the head of FNB Namibia’s transactional product house, said: “For our existing senior lifestyle account holders, as of 1 July, monthly fees will be removed and no minimum deposit is required for them to have the benefit of several free transactions in the senior package. They will also have access to free funeral cover of N$2 500, access to a free linked savings pocket with competitive interest rates, access to senior investment accounts as well as access to fiduciary and insurance products and services".
FNB Namibia aims for efficiencies in processes to be able to deliver better fee structures into the market, he added.
Banks typically review pricing annually. This is the fifth year in a row that FNB Namibia leads with price reductions, while still retaining their first-in-market cashback rewards offering for savvy banking behaviour.
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