HARD AT WORK: Lydia Nepela. PHOTO: CONTRIBUTED
HARD AT WORK: Lydia Nepela. PHOTO: CONTRIBUTED

Young entrepreneur's laundry business thrives

Community-centred approach
Lydia Nepela, 29, the founder of Nepela's Laundry and Cleaning Services in Khomasdal, emphasises the importance of building trust and providing reliable services to the community.
Elizabeth Kheibes
In the bustling heart of Khomasdal, a young entrepreneur is making significant strides in enhancing community life.

Lydia Nepela, a 29-year-old businesswoman, is the founder and owner of Nepela's Laundry and Cleaning Services, a company that has rapidly become a household name in the area since its establishment in 2020.

Previously known as Lee’s Laundry, Nepela's Laundry is strategically located at 28 Visarend Street, Khomasdal. Nepela's vision was clear from the start: to alleviate the daily pressures faced by busy individuals, families and local businesses.

"I started this laundry business to help people by providing a valuable and time-saving service that makes their lives easier," she said.

The company offers a comprehensive range of services, including washing, drying, ironing and folding.

Trusted services

Nepela emphasised that her business mission is about building trust and reliability within the community.

"Our purpose extends beyond just cleaning clothes. It’s about providing a reliable service that our customers can trust," she explained.

What began as a small solo operation has blossomed into a thriving enterprise, now employing three dedicated staff members.

This growth not only reflects Nepela's hard work but also provides her team with stable employment opportunities.

"I aim to create a brand synonymous with reliability and quality," she said, underscoring her commitment to excellence.

As Nepela's laundry and cleaning business continues to flourish, she remains focused on fostering long-term customer loyalty and expanding her business through word-of-mouth referrals.

"We want to be known for our exceptional customer service and our ability to meet the diverse needs of our clients," she said.

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Namibian Sun 2024-11-22

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